Salesforce Content Demo

Salesforce.com recently added some more information about the new Salesforce Content product coming out soon (late Q4?). You can check it out at Salesforce.com/content or view the demo here. This product was developed after Salesforce acquired the 9 person, San Mateo based Koral.com

The features look really nice – making it much easier to organize, find, track, and use documents but once again I’m left feeling that this should be an included upgrade to the sub-par document system we currently have rather than paying an additional fee for an add on service. I would hope that at some point this is rolled into the service levels much like Google Adwords product was but I’m guessing that will depend on how high the demand for the product will be.

This is definitely something we would use and would make our work more efficient (the product really does look good), but as a small business owner the price we pay for Salesforce is already a significant part of our overhead and this could increase it by an additional 30% – 50% if the buzz I heard about pricing is true. I understand that they would need to limit bandwidth but perhaps this is a product that could be based on usage or total storage rather than the standard per user / per month pricing we’re used to.