Salesforce Content Demo

September 26, 2007 at 9:15 pm 3 comments

Salesforce.com recently added some more information about the new Salesforce Content product coming out soon (late Q4?). You can check it out at Salesforce.com/content or view the demo here. This product was developed after Salesforce acquired the 9 person, San Mateo based Koral.com

The features look really nice – making it much easier to organize, find, track, and use documents but once again I’m left feeling that this should be an included upgrade to the sub-par document system we currently have rather than paying an additional fee for an add on service. I would hope that at some point this is rolled into the service levels much like Google Adwords product was but I’m guessing that will depend on how high the demand for the product will be.

This is definitely something we would use and would make our work more efficient (the product really does look good), but as a small business owner the price we pay for Salesforce is already a significant part of our overhead and this could increase it by an additional 30% – 50% if the buzz I heard about pricing is true. I understand that they would need to limit bandwidth but perhaps this is a product that could be based on usage or total storage rather than the standard per user / per month pricing we’re used to.

sf-content1.jpg

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Entry filed under: functionality, ideas, Winter 07', Winter 08'.

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3 Comments Add your own

  • 1. salesforcecollective  |  September 26, 2007 at 9:44 pm

    For those of you that like gossip, Koral founder Mark Suster is the one that rightfully blasted VC’s for using their blackberrys while he was pitching to them. He ended up taking seed funding instead:

    http://valleywag.com/tech/granite-ventures/and-now-the-award-for-silicon-valley-tool-219414.php

    Reply
  • 2. Luke C  |  September 27, 2007 at 9:59 am

    Has anyone heard any hint of whether this can be exposed to the public via the Customer Portal? The Documents tab can be, but since the text can’t be searched, it’s usefulness is limited for Knowledge Bases. I didn’t get to attend any of the sessions about Content and I haven’t seen the question posed in any of the videos…

    Reply
  • 3. salesforcecollective  |  September 27, 2007 at 7:59 pm

    Good question, let me see if I can find out.

    Reply

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